Case Study :
Allied Technical Solutions (ATS)
OVERVIEW
Allied Technical Services (ATS) is an online, time-saving specification information system. The company directly connects the design community and their building specification requirements with leading manufacturer products and builds customized quotes for their clients.
The ATS quotation team consists of mechanical quotation specialists who act as the wholesale client’s internal quotation department.
CHALLENGE
ATS’ Mechanical Quotation Engineers (MQEs) are high-knowledge, highly paid workers that spend a significant amount of time manually aggregating, synthesizing and identifying inconsistencies within large volumes of data and using multiple data formats. The MQEs have expressed that data overload makes their job error-prone and difficult to identify important & relevant information and to prioritize it.
SUCCESS CRITERIA
BREAKDOWN
On average, each MQE completes 1,000 specification projects annually
A single quote requires on average 2.5 hours of manual labour to create
Most quotes require two sets of review
(by a junior and senior MQE)PDF files to be reviewed often exceed 1,000 pages
TEXT-BASED DOCUMENTS USED
Construction/engineering drawings
Specification documents
Construction plans
SUCCESS CRITERIA
Boost capacity without adding staff and scale from 10,000 building projects in 2019 to 100,000 building projects by 2024
Accelerate customer response times
Achieve customer excellence through AI accuracy
Increase profit margins
Enhance operational efficiency by decreasing the time required to complete takeoffs
SOLUTION & RESULTS
SOLUTION
Orbiseed’s enterprise software solution integrated its patent-pending AI into ATS’ existing engineering workflows (internal and third-party) to boost capacity without adding staff, improve operational efficiency and accuracy, and ultimately increase profit margins.
An extensive user journey was created following several interviews and screensharing sessions to identify bottlenecks and pain points prior to customizing the application for ATS. Orbiseed then created a user-friendly application to integrate with ATS’ existing systems.
RESULTS
Orbiseed's Natural Language Processing solution supercharged ATS’ documentation to deliver the following results:
The process of manual data entry was automated and now integrates directly with internal and external databases (includingthird-party platforms)
Workflow throughput increased by 300%, decreasing the time it now takes to do takeoffs by 74%
Processing accuracy has improved by over 90%, identifying conflicting and/or missing information from engineering documents such as CAD drawings, engineering specifications, takeoff documents, and more
Profit margin has increased 25% within 12 months
The time to onboard and train new staff has been reduced by 50%
OUR CUSTOMER SAYS
“Orbiseed has met and exceeded our expectations because of their detailed focus on planning and refinement of the end user experience which has been always front of mind for them.
This, together with a high competency in ML and AI has no doubt yielded us a competitive advantage by setting us on a path of growth coupled with cost savings for our company and customers. ”